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Twilio Integration

Multi-channel communication platform for SMS, voice, and email (via SendGrid).

Modules Provided​

Twilio Send Message Module​

Capabilities:

  • SMS delivery
  • Voice calls
  • WhatsApp messages
  • Phone number verification

SendGrid Send Message Module​

Capabilities:

  • Email delivery
  • Template system
  • Analytics tracking
  • Marketing emails

Configuration​

Twilio Settings​

TWILIO_ACCOUNT_SID=<from-secrets>
TWILIO_AUTH_TOKEN=<from-secrets>
TWILIO_PHONE_NUMBER=+1234567890

SendGrid Settings​

SENDGRID_API_KEY=<from-secrets>
SENDGRID_FROM_EMAIL=noreply@yourdomain.com
SENDGRID_FROM_NAME=Your Company

Bridge Access​

// SMS via Twilio
await bridge.integrations.twilio.module_twilio.sendMessage({
  to: '+1234567890',
  body: 'Your order has shipped!'
});

// Email via SendGrid
await bridge.integrations.twilio.module_sendgrid.sendMessage({
  to: '[email protected]',
  subject: 'Order Update',
  html: emailContent
});

Use Cases​

SMS:

  • Order status updates
  • Delivery notifications
  • Two-factor authentication
  • Emergency alerts

Email:

  • Marketing campaigns
  • Newsletter delivery
  • Bulk communications
  • Customer outreach

When to Use​

SMS Notifications: Time-sensitive customer updates.

Multi-Channel: When you need both SMS and email from one integration.

Marketing: SendGrid excels at bulk email campaigns with analytics.

Twilio: Multi-channel customer communication.